ï‚§ Minimum experience of 1 year (on-paper) in Technical Support Campaign.
ï‚§ Should have vast knowledge in Computer Basics.
ï‚§ Knowledge in Office 365 and other MS office versions.
ï‚§ Knowledge about Windows updates.
ï‚§ Knowledge about Windows 7, 8, & 10.
ï‚§ Basic knowledge in Mac / Mac-book
ï‚§ Download, Install, Activation, going back to previous version.
ï‚§ Knowledge about installing / uninstalling antivirus and it's trouble shooting.
ï‚§ Knowledge about remote support, restore point, basics of printer routers.
ï‚§ Knowledge about networking and email troubleshooting