urgent hiring opportunity
we are seeking a highly motivated and organized individual with a passion for travel and customer service to join our team as a ticket booking, hotel booking, and visa inquiry executive. if you have excellent communication skills, a keen eye for detail, and a customer-centric approach, we encourage you to apply.
job summary:
as a ticket booking, hotel booking, and visa inquiry executive, you will be responsible for providing exceptional customer service, managing reservations, and processing ticket bookings, hotel reservations, and visa inquiries.
key responsibilities:
- issue tickets, visas, and hotel bookings to passengers for retail and b2c customers
- manage reservations, including processing phone and email bookings, and confirming waitlisted seats
- provide customer service, answering questions about travel arrangements, visa inquiries, and hotel booking inquiries
- manage gds queues, tracking pnrs, schedule changes, and canceled messages from airlines
- invoice tickets, ensuring payment collection
- collaborate with team members to improve the ticketing process
- maintain accurate records of transactions and customer interactions
required skills:
- strong communication and interpersonal skills
- proficiency in computer applications and ticketing software
- ability to work in a fast-paced environment
- excellent problem-solving abilities and attention to detail
- good organizational skills and relationship skills
- good computer and written skills
work details:
- working hours: 10:00 am - 7:00 pm
- working days: monday to saturday
- location: kamla road and vesu
to apply, please submit your resume and cover letter at the earliest. we look forward to hearing from you!
Experience
2 - 8 Years
No. of Openings
30
Education
Bachelor of Hotel Management
Role
International Travel Consultant
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
602, Solaris Kode, Next to Shyam Mandir, VIP Road, Vesu, Surat