International Reservation Executive Jobs For Freshers - Coimbatore

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International Voice Process - Job Description

## International Voice Process - Job Description

An International Voice Process involves handling customer calls from international clients, primarily communicating in English and providing professional customer support.

### Key Responsibilities

- Handle inbound and outbound calls from international customers.

- Understand customer concerns and provide accurate solutions.

- Resolve customer queries, complaints, and service-related issues.

- Communicate clearly and professionally with customers from different countries.

- Maintain proper call etiquette and follow international customer service standards.

- Verify customer details and update information in the CRM/system.

- Document customer interactions and maintain accurate records.

- Escalate complex issues to the appropriate department when required.

- Meet daily, weekly, and monthly targets for quality, productivity, and customer satisfaction.

### Skills Required

- Excellent spoken English and communication skills.

- Neutral accent and good pronunciation.

- Strong listening and interpersonal skills.

- Basic computer and typing knowledge.

- Ability to handle difficult customers professionally.

- Good problem-solving and multitasking skills.

- Willingness to work in rotational/night shifts.

### Position

Job Title: International Voice Process Executive / Customer Support Executive

Process: International Voice Process

Type: Inbound / Outbound Calls

Customers: International Clients

Experience: Freshers and experienced candidates can apply.

### Contact

📞 For Job Details & Applications:

• Experience

  0 - 3 Years

• No. of Openings

  20

• Education

  12th Pass

• Role

  International Reservation Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  No. 347, DS Complex, Nehru Street,\ Ram Nagar Ghandhipuram,coimbatore