Inside Sales Representative

Maven Tech Services Pvt. Ltd.

Sales Tele Callers Executive

Job Types: Full-time, Regular / Permanent

Introduction

At Maven Tech Services, we prioritise the act of enriching customer interaction over everything else. Were looking for a skilled tele caller to join as a customer service representative to enable the same. Tele calling work involves learning processes and scripts, so the ideal candidate will have to be a quick learner. Keen observation skills and the ability to gauge tiny important details through a phone conversation go a long way. The ideal tele caller candidate should be able to absorb customer feedback and make the customers feel heard while generating leads and meeting sales objectives.

Objectives of this role

Understand customer psyche and record both successful and unsuccessful sales methods

Handle huge volumes of inbound and outbound telecalling

Improve organisational efficiency through diligent observation skills as a Inside Sales Represtative

Help the company grow by finding opportunities in customer requirements

Resolve complaints, provide solutions and follow up with customers

Sales Life Cycle Management from Lead Generation to closer

Customer Relationship Management

Responsibilities

Sales Life Cycle Management from Lead Generation to closer

Customer Relationship Management

Foster relationships with existing clients, and build a rapport with potential clients

Make reports and documentation based on conversations that took place during telecalling

Report the analysis and observation to the team lead

Adhere to organisational guidelines and methodology while telecalling

Generate sales by making cold calls to active or old clients

Make outbound calls to potential customers to introduce our products/services.

Follow up on leads generated through various marketing campaigns/social media

Build rapport with prospects and provide information about our offerings.

Maintain accurate records of interactions and follow-up actions

Required skill

• Experience1 - 3 Years
• No. of Openings2
• EducationAny Bachelor Degree
• RoleInside Sales Representative
• Industry TypeIT-Hardware & Networking / IT-Software / Software Services
• Gender[ Male / Female ]
• Job CountryIndia