€¢ Act as relationship manager for the Paid customers of NoBroker.
€¢ Build sustainable relationships and trust with customer accounts through open and
interactive communication.
€¢ Identify and assess customers€™ needs.
€¢ Service customer in finding the right tenant / house as per the requirement of customer.
€¢ Dial outbound and attend inbound calls of customer and leads.
€¢ Use internal tools and methods to provide best possible service to the customer.
€¢ Negotiate with leads on behalf of customer.
€¢ Keep customer up-to date on the progress of his account.
€¢ Follow communication procedures, guidelines and policies.
€¢ Go extra mile to provide excellent customer service.