Inside Sales Executive (Female Candidates Required)

Responsibilities

€¢ Interacting with clients and writers through both voice (Phone Calls) and non-voice support (Email, Live Chat on the Website, WhatsApp chats).

€¢ Successfully taking ownership of the task from the allocation to the final delivery.

€¢ Contributing efficiently to different activities of Operations in a 24/7 and highly flexible environment.

€¢ Escalate unresolved customer requests, and pass on grievances to higher departments for further investigation and clarification.

€¢ Always choosing the best solution to solve a problem; rectifying, adjusting, and also following up to ensure proper resolution.

€¢ Assisting in sales or getting hold of potential customers by answering product and service questions; pitching any new product or service the company may be providing.

Requisite Skill Set

€¢ Excellent communications skills in English (Excellent command over UK Accent)

€¢ Good interpersonal and analytical skills

€¢ Excellent typing speed (while chatting through Website/WhatsApp)

€¢ Ability to handle pressure and work on tight deadlines.

€¢ Excellent multitasking skills.

€¢ Ready to work in Rotational Shifts

€¢ Capable of maintaining profitable client relationships

€¢ Maintain a collaborative contribution within the company€™s internal teams through a constructive, agile, and teamwork approach.

€¢ Versed in analysing customer needs and recommending the best available offers based on those needs.

Qualifications:

€¢ Graduate from any reputed institution in India/Abroad

€¢ MBA or master€™s in any specialized subject would be an added advantage.

€¢ Minimum 0€“1-year experience in dealing with international clients (voice support).

€¢ Excellent typing speed

€¢ Ability to handle pressure and work on tight deadlines.

€¢ Excellent multitasking skills.

• Experience

  0 - 2 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Inside Sales Executive

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office