Inside Sales Executive (Female Candidates Required)

Acadepro Learning Solutions

Responsibilities

Interacting with clients and writers through both voice (Phone Calls) and non-voice support (Email, Live Chat on the Website, WhatsApp chats).

Successfully taking ownership of the task from the allocation to the final delivery.

Contributing efficiently to different activities of Operations in a 24/7 and highly flexible environment.

Escalate unresolved customer requests, and pass on grievances to higher departments for further investigation and clarification.

Always choosing the best solution to solve a problem; rectifying, adjusting, and also following up to ensure proper resolution.

Assisting in sales or getting hold of potential customers by answering product and service questions; pitching any new product or service the company may be providing.

Requisite Skill Set

Excellent communications skills in English (Excellent command over UK Accent)

Good interpersonal and analytical skills

Excellent typing speed (while chatting through Website/WhatsApp)

Ability to handle pressure and work on tight deadlines.

Excellent multitasking skills.

Ready to work in Rotational Shifts

Capable of maintaining profitable client relationships

Maintain a collaborative contribution within the companys internal teams through a constructive, agile, and teamwork approach.

Versed in analysing customer needs and recommending the best available offers based on those needs.

Qualifications:

Graduate from any reputed institution in India/Abroad

MBA or masters in any specialized subject would be an added advantage.

Minimum 01-year experience in dealing with international clients (voice support).

Excellent typing speed

Ability to handle pressure and work on tight deadlines.

Excellent multitasking skills.

Experience : 0 - 2 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Inside Sales Executive

Industry Type : Education / Teaching / Training / Colleges /Institutes / Universities

Gender : Female

Job Country : India