Information Retrieval Officer

Purpose of the role:

This role holder is responsible for taking calls and making appointments and ensuring that the caller receives accurate

information when a request is made. He/she is also responsible for ensuring that only 3 data points are provided on any call.

a.     Key Responsibilities:

         Responsible for attending calls and providing information as requested by the caller.

         Ensure that appropriate information is provided while taking a call.

         Responsible for working on the feedback received from the Team Leader, Group Leader, Quality

Analyst or Trainer.

         Adhering to the compliance and policies set by the department.

b.     Skills and Work Experience required: 

         Excellent Communication Skills

         Ability to work under pressure.

         Pleasant voice with pleasing telephonic etiquettes

         Working knowledge of computers ability to comprehend and follow instructions and directions.

         Adept at typing.

5 days working

Day shift for female

Flexible shift for male

salary for full time :16k(9 hrs)

salary for part time: 10k (5hrs)

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  Graduate (B.A, B.Arch, B.B.A, B.C.A, B.Com, B.Tech/B.E, BHM, B.Sc)

• Role

  Information Retrieval officer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Office