Information Retrieval Officer

purpose of the role:

this role holder is responsible for taking calls and making appointments and ensuring that the caller receives accurate

information when a request is made. he/she is also responsible for ensuring that only 3 data points are provided on any call.

a.     key responsibilities:

         responsible for attending calls and providing information as requested by the caller.

         ensure that appropriate information is provided while taking a call.

         responsible for working on the feedback received from the team leader, group leader, quality

analyst or trainer.

         adhering to the compliance and policies set by the department.

b.     skills and work experience required: 

         excellent communication skills

         ability to work under pressure.

         pleasant voice with pleasing telephonic etiquettes

         working knowledge of computers ability to comprehend and follow instructions and directions.

         adept at typing.

5 days working

day shift for female

flexible shift for male

salary for full time :16k(9 hrs)

salary for part time: 10k (5hrs)

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  Graduate (B.A, B.Arch, B.B.A, B.C.A, B.Com, B.Tech/B.E, BHM, B.Sc)

• Role

  Information Retrieval officer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Office