Information Retrieval officer

OneKEE Co.

Purpose of the role:

This role holder is responsible for taking calls and making appointments and ensuring that the caller receives accurate

information when a request is made. He/she is also responsible for ensuring that only 3 data points are provided on any call.

a.     Key Responsibilities:

         Responsible for attending calls and providing information as requested by the caller.

         Ensure that appropriate information is provided while taking a call.

         Responsible for working on the feedback received from the Team Leader, Group Leader, Quality

Analyst or Trainer.

         Adhering to the compliance and policies set by the department.

b.     Skills and Work Experience required: 

         Excellent Communication Skills

         Ability to work under pressure.

         Pleasant voice with pleasing telephonic etiquettes

         Working knowledge of computers ability to comprehend and follow instructions and directions.

         Adept at typing.

5 days working

Day shift for female

Flexible shift for male

salary for full time :16k(9 hrs)

salary for part time: 10k (5hrs)

Experience : 0 - 1 Years

No. of Openings : 30

Education : Professional Degree, Any Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, BHM, B.Sc, B.Tech/B.E

Role : Information Retrieval officer

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India