Call Center Executive

GTPL Hathway Ltd

profile : inbound executive

no of requirement: 30 (ongoing for every month)

key responsibility areas:

− to take incoming calls to customers.

− to resolve the customers complaint & issues.

− to inform them about new products and services.

− to listen to objections and handle them effectively.

− to generate more good communication & call quality with customer satisfaction.

− to enter the details of every interaction in the system.

− to maintain login hours and punctuality.

key skills / competencies:

− basic computer knowledge,

− minimum 12th pass

− fluency in gujarati and hindi language

− should be interactive

− good communication skills

− must have decent typing speed (at least 15 wpm)

salary : inr /- ctc to /- ctc

shift timing: rotational shift

profile : outbound executive

no of requirement: 25 (ongoing for every month)

key responsibility areas:

− to make outgoing calls to people.

− to resolve the customers complaint.

− to inform them about new products and services.

− to listen to objections and handle them effectively.

− to generate more leads from the people out-called.

− to enter the details of every interaction in the system.

key skills / competencies:

− basic computer knowledge,

− minimum 12th pass

− fluency in gujarati and hindi language

− should be interactive

− good communication skills

− must have decent typing speed (at least 20 wpm)

salary: inr /- ctc to /- ctc

shift timing: 9:30 am to 6:30 pm

• Experience

  0 - 3 Years

• No. of Openings

  50

• Education

  Higher Secondary

• Role

  Inbound Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office