Freshers For Hospital Receptionist - Lucknow

Job description

Key Responsibilities

Front Desk & Patient Handling

€¢ Greet patients, attendants, and visitors politely and professionally.

€¢ Register new patients and update existing patient records accurately.

€¢ Guide patients regarding departments, doctors, procedures, and services.

€¢ Manage patient flow to minimize waiting time.

Appointment & Coordination

€¢ Schedule, reschedule, and confirm appointments.

€¢ Coordinate with doctors, nursing staff, diagnostics, and other departments.

€¢ Handle emergency cases promptly by informing the concerned team.

Billing & Documentation

€¢ Generate OPD slips, invoices, and receipts as per hospital policy.

€¢ Collect payments and ensure proper cash/card handling.

€¢ Maintain daily cash reports and hand over to accounts as required.

€¢ Ensure accuracy of patient files, consent forms, and identification documents.

Communication & Records

€¢ Attend incoming calls and respond to inquiries professionally.

€¢ Maintain appointment registers, patient logs, and MIS reports.

€¢ Handle patient queries, complaints, and feedback with empathy.

€¢ Maintain confidentiality of patient and hospital information (HIPAA/medical ethics compliance).

Experience

€¢ 0€“5 years of experience as a receptionist/front desk executive in a hospital, clinic, or healthcare setup.

Skills & Competencies

Job Type: Full-time

Pay: As per experience

• Experience

  0 - 5 Years

• No. of Openings

  04

• Education

  12th Pass

• Role

  Hospital Receptionist

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RAIBARELI ROAD, TELIBAGH, LUCKNOW-226002