Freshers For Hospital Receptionist - Lucknow

Job description

Key Responsibilities

Front Desk & Patient Handling

Greet patients, attendants, and visitors politely and professionally.

Register new patients and update existing patient records accurately.

Guide patients regarding departments, doctors, procedures, and services.

Manage patient flow to minimize waiting time.

Appointment & Coordination

Schedule, reschedule, and confirm appointments.

Coordinate with doctors, nursing staff, diagnostics, and other departments.

Handle emergency cases promptly by informing the concerned team.

Billing & Documentation

Generate OPD slips, invoices, and receipts as per hospital policy.

Collect payments and ensure proper cash/card handling.

Maintain daily cash reports and hand over to accounts as required.

Ensure accuracy of patient files, consent forms, and identification documents.

Communication & Records

Attend incoming calls and respond to inquiries professionally.

Maintain appointment registers, patient logs, and MIS reports.

Handle patient queries, complaints, and feedback with empathy.

Maintain confidentiality of patient and hospital information (HIPAA/medical ethics compliance).

Experience

05 years of experience as a receptionist/front desk executive in a hospital, clinic, or healthcare setup.

Skills & Competencies

Job Type: Full-time

Pay: As per experience

• Experience

  0 - 5 Years

• No. of Openings

  04

• Education

  12th Pass

• Role

  Hospital Receptionist

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RAIBARELI ROAD, TELIBAGH, LUCKNOW-226002