A Help Desk Technician provides technical support and assistance to users, resolving hardware, software, and network issues while ensuring a positive user experience.
Overview
A Help Desk Technician, also known as a Helpdesk or IT Support Technician, serves as the first point of contact for users experiencing technical problems. They assist employees or customers with computer systems, software, hardware, and network issues, providing support in person, over the phone, or remotely. Their role combines technical troubleshooting with customer service to maintain smooth operations and user satisfaction.
Experience
0 - 5 Years
No. of Openings
5
Education
10th Pass
Role
Help Desk Coordinator
Industry Type
Banking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office