Guest Relation Executive

Lifeuno Ventures Pvt Limited

To establish the first point of contact with clients and family to understand their needs, desires, and goals for wellbeing. Convert the customers for enrolment of our program

To engage with the clients who sign up for Close Monitoring in a conversation to fill out life storyboarding, body mapping, and lifestyle details for a deeper insight into optimal quality care delivery

Taking Vitals as required per the package subscribed and entering the data in the system

Tracking the customers wellness journey

Reporting to the Nurse or Physician on a routine and (Save our Ship) SOS basis

Working with the healthcare team comprising physicians, registered nurses, physiotherapists, etc.

To ensure all physical, emotional, psychological, and everyday requirements are coordinated and communicated appropriately as per standard protocol

Visit customers as per the schedule and fill in customer details onboarding data for records

Assist in filling out life storyboarding, body mapping, and lifestyle details

Maintain, update and transmit customer data as required

Ensure that tickets are raised and closed for all task requests from customers

To ensure data is accurately updated in the system

To coordinate with Vendors, Suppliers and LifeUno Service Providers (LSPs)

Keeping track of availability and optimum utilisation of inventory at the Centre

Supporting Preventive Maintenance Checks to minimise downtime of equipment

Responsible for proper operation and maintenance of equipment

To immediately alert on shortage of consumables/non-functional equipment

To participate in and support

The listing of your role & responsibilities is illustrative and not exhaustive. You are expected to respond to any business requirements that arise, in a manner that promotes customer satisfaction

specifically looking for candidates (Mundhwa and Baner location). Age limit- 30

Experience : 1 - 3 Years

No. of Openings : 4

Education : Any Bachelor Degree

Role : Guest Relation Executive

Industry Type : Hospitals / Medical / Healthcare Equipments

Gender : [ Male / Female ]

Job Country : India