As a Ground Staff Supervisor based in Patna, you will oversee and coordinate various activities to ensure efficient airport operations. This position is ideal for individuals who are detail-oriented and possess good management skills.
**Key Responsibilities:**
- **Team Coordination:** Lead and manage a team of ground staff, ensuring that all tasks are completed effectively and on time.
- **Operational Oversight:** Monitor daily operations at the airport, including passenger handling and luggage processing, to ensure compliance with safety and quality standards.
- **Training and Development:** Train new ground staff on proper procedures and customer service techniques, helping them understand their roles clearly.
- **Conflict Resolution:** Address any issues or conflicts that may arise among team members or with passengers, working towards a positive resolution.
- **Reporting:** Prepare daily reports on operations and staff performance, providing insights for management on areas requiring attention or improvement.
- **Customer Interaction:** Ensure a high level of customer service is maintained by assisting passengers and addressing their needs promptly.
**Required Skills and Expectations:**
Candidates should have at least a 10th-grade education and a willingness to learn. Strong leadership qualities are crucial for guiding the team. Good communication skills are necessary to interact effectively with staff and passengers. A proactive approach to problem-solving will be essential, along with the ability to handle stressful situations calmly. Being dependable and punctual is expected, as is having a positive attitude towards work. Prior experience is not required, making this a great opportunity for individuals looking to start their careers in the aviation industry.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Ground Staff Supervisor
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 33 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata