Ground Staff Supervisor (Freshers) Patna

Key Responsibilities:

1. Supervise ground staff activities: Monitor and manage the daily activities of ground staff, including baggage handling, aircraft marshalling, and passenger assistance.

2. Ensure safety and security: Enforce safety and security protocols to protect passengers, aircraft, and airport facilities.

3. Coordinate with different departments: Collaborate with various departments, such as baggage services, maintenance, and customer service, to ensure smooth operations.

4. Train and mentor staff: Provide training and guidance to ground staff to improve performance and efficiency.

5. Handle customer inquiries: Assist passengers with inquiries, complaints, and requests to provide excellent customer service.

6. Maintain records: Keep detailed records of staff performance, incidents, and operational activities for reporting and analysis.

Required Skills and Expectations:

1. Excellent communication skills: Ability to communicate effectively with staff, passengers, and other departments.

2. Strong leadership abilities: Supervisory experience or the ability to lead and motivate a team effectively.

3. Attention to detail: Ability to pay close attention to details and ensure accuracy in all tasks.

4. Problem-solving skills: Capacity to think quickly and find solutions to unexpected challenges.

5. Physical stamina: Ability to work in a fast-paced environment and handle physical demands of the job, such as lifting luggage and standing for extended periods.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  10th Pass

• Role

  Ground Staff Supervisor

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  KOLKATA