Key Responsibilities:
1. Supervise and coordinate the activities of ground operations staff: As a Ground Staff Supervisor, you will be responsible for overseeing the daily tasks of ground handling staff at the airport.
2. Ensure smooth operations: You will need to ensure that all ground staff activities are carried out efficiently and according to established guidelines to maintain smooth operations.
3. Train and mentor ground staff: You will be responsible for training new ground staff members and providing ongoing guidance to ensure high performance levels.
4. Monitor performance: Monitoring the performance of ground staff members, providing feedback, and implementing corrective actions when necessary to improve overall efficiency.
5. Handle customer inquiries and complaints: Addressing customer inquiries, resolving complaints, and ensuring high levels of customer satisfaction through effective communication and problem-solving skills.
Required Skills and Expectations:
- Strong leadership skills: Ability to lead and motivate a team of ground staff effectively.
- Excellent communication skills: Effective verbal and written communication skills to interact with team members and customers.
- Attention to detail: Ability to pay close attention to detail to ensure all tasks are completed accurately.
- Problem-solving abilities: Strong problem-solving skills to address issues quickly and effectively.
- Ability to work under pressure: Capacity to handle stressful situations and work efficiently in a fast-paced environment.
Experience
0 - 1 Years
No. of Openings
55
Education
10th Pass
Role
Ground Staff Supervisor
Industry Type
Agriculture / Dairy
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata