Hiring Fresher - Ground Staff - Kolkata

- ensure the safety and security of passengers, crew, and aircraft on the ground: the ground staff is responsible for ensuring that all safety protocols are followed during boarding, disembarkation, and aircraft servicing.

- assist passengers with boarding and disembarkation: ground staff help passengers with the boarding process, checking tickets, assisting with luggage, and ensuring a smooth transition onto the aircraft.

- handle passenger inquiries and complaints: ground staff must be able to communicate effectively with passengers, addressing any concerns or complaints they may have in a professional and courteous manner.

- perform security checks and screenings: ground staff are responsible for conducting security checks on passengers and luggage to ensure the safety of the flight.

- coordinate with other airport personnel: ground staff work closely with airport security, airline crew, and other staff to ensure efficient operations and smooth transitions for passengers.

skills and expectations:

- strong communication skills: the ground staff must have excellent communication skills to interact effectively with passengers and other airport personnel.

- ability to work in a fast-paced environment: ground staff must be able to work efficiently and effectively in a high-pressure environment, especially during peak travel times.

- attention to detail: ground staff must pay close attention to detail to ensure safety and security protocols are followed accurately.

- customer service orientation: ground staff must have a customer service mindset, always putting passengers' needs first and providing assistance with a friendly demeanor.

- ability to follow instructions: ground staff must be able to follow instructions accurately to ensure the safety and security of passengers and aircraft.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  10th Pass

• Role

  Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata