Telephonic For Ground Staff Jobs (Freshers)

assist passengers during check-in processes and ensure they have all necessary travel documents: as a ground staff member, you will be responsible for helping passengers with their check-in procedures, including verifying their identification and ensuring they have all required travel documents in order.

- provide information to passengers regarding flight schedules, delays, and gate assignments: you will need to communicate effectively with passengers, keeping them informed about any changes or updates to their flight information.

- assist in managing boarding and deplaning procedures: your role will involve coordinating the boarding and deplaning processes, ensuring that all passengers are safely and efficiently boarded and departed from the aircraft.

- handle passenger inquiries, complaints, and lost luggage: you will be the primary point of contact for passengers who have questions, concerns, or issues with their luggage. it will be your responsibility to address these inquiries and resolve any problems in a timely and professional manner.

- maintain a clean and organized work environment: you will be expected to keep the airport terminal and gate areas clean and well-maintained, ensuring a safe and comfortable environment for passengers and staff.

required skills and expectations:

1. good communication skills: you must have strong verbal communication abilities to effectively interact with passengers and colleagues.

2. customer service oriented: a strong focus on providing excellent customer service is essential for this role.

3. attention to detail: it is important to pay close attention to detail in order to ensure the safety and comfort of passengers.

4. ability to work well under pressure: the airport environment can be fast-paced and stressful at times, so the ability to remain calm and perform well under pressure is crucial.

5. team player: ground staff members must be able to work effectively as part of a team to ensure the smooth operation of airport processes.

• Experience

  0 - 5 Years

• No. of Openings

  90

• Education

  10th Pass

• Role

  Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office