- Welcoming passengers: Greet passengers with a warm and friendly attitude as they arrive at the airport, providing assistance as needed.
- Assisting with check-in process: Help passengers with the check-in process, including issuing boarding passes, checking luggage, and providing information about flights.
- Ensuring smooth boarding: Coordinate with airline crew to ensure the boarding process is orderly and efficient, assisting passengers as needed.
- Handling customer queries: Address any queries or concerns that passengers may have, providing accurate and helpful information to enhance their experience.
- Maintaining cleanliness: Keep the airport terminal and boarding area clean and organized to create a pleasant environment for passengers.
- Good communication skills: Ability to effectively communicate with passengers and colleagues in a clear and professional manner.
- Customer relationship: Build positive relationships with passengers by offering excellent customer service and assistance throughout their journey.
- Punctuality: Arrive on time for shifts and adhere to work schedules to ensure smooth operations at the airport.
- Adaptability: Ability to work in a fast-paced environment and handle multiple tasks efficiently to meet the needs of passengers and airline operations.