We are looking for dedicated and friendly individuals to join our team as Ground Staff in Ranchi, India. This full-time position is ideal for freshers who have completed their 12th grade and are eager to start a career in a dynamic environment.
Key Responsibilities:
1. **Customer Service**: Provide excellent service to passengers by answering queries, assisting with check-in, and resolving any issues they may face.
2. **Check-In Procedures**: Assist in the check-in process for passengers by verifying tickets and ensuring the smooth flow of traffic at the airport.
3. **Baggage Handling**: Manage the handling and processing of passenger baggage to ensure safe and timely delivery.
4. **Safety Protocol Compliance**: Ensure all safety and security protocols are followed at all times to maintain a secure environment for passengers and staff.
5. **Coordination with Teams**: Work closely with other ground staff and departments to ensure the efficient operation of airport services.
Required Skills and Expectations:
Candidates should have good communication skills and a polite demeanor, as interacting with customers is a daily part of the job. A team-oriented approach is essential, as you will work closely with colleagues to support smooth operations. Candidates should be physically fit and able to handle baggage as needed. Punctuality and reliability are crucial to maintaining service schedules. Overall, a positive attitude and a willingness to learn will contribute to success in this role.