We are looking for enthusiastic and dedicated female candidates to join our team as Ground Staff in Delhi. This is a full-time position suitable for individuals with 0 to 1 year of experience who have completed their 12th grade.
**Key Responsibilities:**
- **Customer Service:** Engage with passengers and provide them with information regarding flights, services, and other inquiries, ensuring a friendly and welcoming atmosphere.
- **Check-In Assistance:** Help passengers during the check-in process, ensuring all necessary procedures are followed and assisting with any luggage-related issues.
- **Ticketing Support:** Assist customers in booking and changing tickets, answering questions regarding pricing, routes, and other travel concerns.
- **Baggage Handling:** Ensure that passengers’ baggage is processed efficiently and safely, monitoring the flow of luggage and addressing any concerns.
- **Coordination with Team:** Work closely with other staff members, including security and boarding personnel, to ensure smooth operations throughout the airport.
**Required Skills and Expectations:**
Candidates should possess strong communication skills in English and Hindi, with a friendly and approachable demeanor. The ability to work under pressure and handle multiple tasks simultaneously is essential. Attention to detail, reliability, and a positive attitude are highly valued. Basic computer knowledge for data entry and ticketing processes is required. Since this is a work-from-office position, candidates should be punctual and committed to maintaining a professional environment. Flexibility to work in shifts, including weekends, is expected. Please call