Key Responsibilities:
1. Ensure the safety and comfort of passengers during flights: This involves assisting passengers with their needs, providing safety instructions, and attending to any emergencies that may arise during the flight.
2. Greet passengers and help them find their seats: Air Hostesses are responsible for welcoming passengers on board, helping them find their seats, and assisting with any special requests they may have.
3. Serve food and beverages: Air Hostesses are in charge of serving meals and drinks to passengers, ensuring that they have a pleasant and comfortable flight experience.
4. Maintain a clean and organized cabin: This includes keeping the cabin tidy, ensuring that emergency equipment is in place, and following safety protocols at all times.
5. Communicate effectively with the flight crew: Air Hostesses must work closely with the pilot and other crew members to ensure a smooth and safe flight for all passengers.
Required Skills and Expectations:
1. Excellent communication skills: Air Hostesses must be able to effectively communicate with passengers and colleagues, both verbally and non-verbally.
2. Strong customer service skills: The ability to provide exceptional customer service and address passenger needs in a professional and courteous manner is essential.
3. Ability to remain calm under pressure: Air Hostesses must be able to handle emergencies and stressful situations with poise and composure.
4. Attention to detail: A keen eye for detail is necessary to ensure the safety and comfort of passengers on board.
5. Physical fitness: Air Hostesses must be able to stand for long periods, lift heavy objects, and move quickly around the cabin as needed.