We are seeking dedicated ground staff to join our team in Ranchi, India. This role is perfect for individuals with a passion for customer service and a strong willingness to learn, especially those who have completed their 10th ort ground staff manage passenger service, baggage processing, and aircraft ramp operations to ensure safe and smooth flight turnarounds. They serve as the primary link between travelers, the airline, and flight deck crews.
Key Responsibilities:
1. **Customer Service**: Greet and assist passengers at the airport, providing information and addressing inquiries to ensure a positive travel experience.
2. **Check-In Assistance**: Help passengers with the check-in process, ensuring they receive their boarding passes and understand their flight details.
3. **Baggage Handling**: Safeguard and manage the loading and unloading of luggage, ensuring it is handled with care to prevent damage.
4. **Safety and Security Checks**: Conduct routine checks and adhere to safety protocols to ensure the airport environment remains secure for all passengers.
5. **Communication**: Work closely with flight crews and other airport staff to communicate important information, including flight schedules and any changes.
Required Skills and Expectations:
Candidates should possess strong communication skills to interact effectively with passengers and team members. A positive attitude and a willingness to learn are essential. Attention to detail and the ability to work in a fast-paced environment are vital for ensuring smooth operations. Teamwork is crucial, and candidates should be adaptable to changing situations. While prior experience is not necessary, a commitment to providing excellent service is expected.
Experience
0 - 1 Years
No. of Openings
25
Education
10th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI, Food/Meals, Accommodation
Walk-in interview location
kolkata