We are seeking a motivated Ground Staff Executive to join our team in Siliguri. This is a full-time position suitable for candidates with little to no experience, making it ideal for freshers.
**Key Responsibilities:**
- **Passenger Assistance**: Help travelers with check-in procedures, boarding, and any inquiries they may have to ensure a smooth travel experience.
- **Baggage Handling**: Safely manage luggage, ensuring it is securely loaded and unloaded in accordance with safety regulations.
- **Team Coordination**: Work collaboratively with other staff members to guarantee timely and efficient service, enhancing overall operational efficiency.
- **Problem Resolution**: Address passenger concerns or complaints promptly and professionally, providing solutions to enhance customer satisfaction.
- **Safety Compliance**: Ensure all safety protocols are followed in accordance with set guidelines to maintain a secure environment for both staff and passengers.
**Required Skills and Expectations:**
Candidates should have a commitment to providing excellent customer service and possess good communication skills. A friendly and approachable demeanor is essential, as you will interact with various passengers. Attention to detail is important for handling baggage and safety protocols. Ability to work in a team is crucial, as collaboration is key to effective service delivery. You should be willing to learn and adapt to new situations in a fast-paced environment, demonstrating reliability and a strong work ethic. This role is suitable for those who have completed at least 10th grade and are looking to start their career in the aviation sector.
Experience
0 - 1 Years
No. of Openings
33
Education
10th Pass
Role
Ground Staff Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 34 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
Kolkata