Key responsibilities:
1. Assist passengers: Help passengers with luggage, boarding, and disembarking from the aircraft.
2. Security checks: Conduct security checks on passengers and baggage to ensure safety.
3. Communication: Communicate with passengers to provide information on flight schedules, delays, and any other necessary updates.
4. Cleanliness: Maintain cleanliness and tidiness in the airport terminal and boarding areas.
5. Customer service: Provide excellent customer service to enhance the overall passenger experience.
Required skills and expectations:
1. Good physical fitness: Ability to lift and move heavy luggage as required.
2. Communication skills: Clear communication with passengers and team members is essential.
3. Attention to detail: Keen eye for detail to ensure security checks are conducted thoroughly.
4. Customer service skills: Friendly and helpful demeanor to assist passengers in a professional manner.
5. Adaptability: Ability to work in a fast-paced environment and handle different tasks efficiently.
6. Compliance: Understanding and adherence to airport security protocols and procedures.