Openings For Ground Staff Executive || Freshers & Experienced

- assist passengers with check-in and boarding: the ground staff will be responsible for helping passengers with the check-in process, ensuring their baggage is tagged and loaded onto the correct flight, and assisting them with boarding the aircraft.

- handle customer inquiries and provide assistance: ground staff will need to respond to customer inquiries, provide information about flights, services, and facilities, and assist passengers with any issues or concerns they may have.

- ensure the safety and security of passengers: it is crucial for ground staff to prioritize the safety and security of passengers by following all guidelines and procedures set forth by the airline and airport authority.

- coordinate with other departments: ground staff will need to work closely with other departments such as flight operations, security, and baggage handling to ensure smooth operations and timely departures.

- maintain cleanliness and organization at the airport: ground staff are responsible for keeping the airport terminal clean and organized, including the check-in counters, waiting areas, and boarding gates.

skills and expectations:

- excellent communication skills: the ground staff must have excellent verbal communication skills to effectively interact with passengers and colleagues.

- strong customer service orientation: a customer-centric approach is essential for this role to ensure a pleasant experience for passengers.

- attention to detail: being detail-oriented is crucial to ensure accuracy in tasks such as baggage handling and ticketing.

- ability to work in a fast-paced environment: the ground staff must be able to work efficiently under pressure and handle multiple tasks simultaneously.

• Experience

  0 - 1 Years

• No. of Openings

  34

• Education

  10th Pass

• Role

  Ground Staff Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  dum dum airport