Hiring Fresher - Ground Operations Staff - Dhanbad

Ground Operations Staff are essential to the smooth functioning of airport operations, responsible for tasks such as passenger handling, baggage management, and ensuring safety protocols are followed.

Key Responsibilities

Passenger Services: Ground Operations Staff assist passengers with check-in, boarding, and baggage handling. They verify travel documents, issue boarding passes, and provide information about flight schedules and airport facilities.

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Baggage Handling: They manage the entire baggage process, including weighing, tagging, loading, and unloading luggage from aircraft. They also handle lost and found baggage and ensure that all bags are transported safely to the correct destination.

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Flight Coordination: Staff coordinate with flight crews and air traffic control to ensure timely departures and arrivals. They monitor flight schedules, manage delays, and communicate important updates to passengers.

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Safety and Security: Ground Operations Staff perform safety checks on aircraft and ensure compliance with aviation regulations. They are trained to handle emergency situations and resolve operational issues as they arise.

Customer Service: Providing excellent customer service is crucial. Staff address passenger inquiries, assist those with special needs, and handle complaints effectively to enhance the overall passenger experience.

HR RIYA -

• Experience

  0 - 1 Years

• No. of Openings

  44

• Education

  12th Pass

• Role

  Ground Operations Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata