- Responsible for Assisting in the Efficient Running of Ground Operations At the Airport, Ensuring all Tasks are Completed in a Timely and Professional Manner.
Description: this Includes Duties such as Baggage Handling, Assisting Passengers with Check-in and Boarding, Coordinating with Flight Crew, and Ensuring Smooth Operations On the Ground.
- Ensure Compliance with Safety and Security Procedures Set By the Airline and Airport Authorities.
Description: this Involves Following Protocols for Handling Baggage, Security Checks, and Emergency Procedures to Ensure the Safety of Passengers and Staff.
- Communicate Effectively with Passengers, Providing Assistance and Information as Needed.
Description: this Includes Helping Passengers with Inquiries, Directing Them to the Appropriate Areas, and Providing Excellent Customer Service to Enhance Their Overall Travel Experience.
- Maintain a Clean and Organized Work Environment, Including the Terminal and Departure Gates.
Description: this Involves Keeping the Work Area Tidy, Disposing of Waste Properly, and Ensuring Cleanliness in Public Areas to Create a Welcoming Atmosphere for Passengers.
required Skills and Expectations:
- Strong Communication Skills to Interact Effectively with Passengers and Colleagues.
- Ability to Work Efficiently in a Fast-paced Environment, Handling Multiple Tasks Simultaneously.
- Attention to Detail to Ensure Accuracy in Baggage Handling and Passenger Assistance.
- Physical Fitness and Stamina to Lift Heavy Luggage and Stand for Long Periods.
- Flexibility to Work in Shifts, Including Weekends and Holidays, to Accommodate Flight Schedules.