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Ground operations staff are essential for ensuring smooth airport operations, handling tasks such as passenger services, baggage management, and flight coordination.

Key Responsibilities

Passenger Handling: Assist passengers with check-in, boarding, and baggage claims. Ensure that all travel documents are verified and provide information about flight schedules and airport facilities.

2

Baggage and Cargo Management: Oversee the handling of passenger baggage from check-in to loading onto the aircraft. This includes weighing bags, attaching tags, and managing lost and found items.

2

Flight Coordination: Monitor flight schedules, manage boarding procedures, and communicate with flight crews to ensure timely departures and arrivals. Handle gate changes and provide updates to passengers.

2

Customer Service: Address passenger inquiries and complaints, providing assistance to those with special needs. Maintain high standards of customer service throughout the airport experience.

2

Safety and Security: Ensure compliance with safety regulations and protocols. Participate in safety training and emergency response drills.

HR APARNA -

• Experience

  0 - 1 Years

• No. of Openings

  55

• Education

  12th Pass

• Role

  Ground Operations Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata