Ground Hostess (Freshers) Siwan

- assist passengers with check-in and boarding processes: as ground staff, your main responsibility will be to help passengers check in for their flights and assist them with the boarding process to ensure a smooth travel experience for them.

- handle baggage and cargo: you will be responsible for handling passengers' baggage and ensuring that it is transported safely to the aircraft. additionally, you may also have to manage cargo and coordinate its loading and unloading.

- ensure safety and security: one of the most important responsibilities of ground staff is to ensure the safety and security of all passengers, crew, and airport personnel. you will need to follow security protocols and procedures to maintain a safe environment.

- provide excellent customer service: as a member of the ground staff, you will be the face of the airline for passengers. your role will involve providing excellent customer service by answering queries, addressing concerns, and assisting passengers as needed.

skills and expectations:

- good communication skills: you should be able to communicate effectively with passengers and colleagues in a professional manner.

- attention to detail: it is important to pay attention to details to ensure accuracy in tasks like baggage handling and check-in processes.

- customer service orientation: a customer-centric approach is essential to provide a positive experience for passengers.

- ability to work in a fast-paced environment: the aviation industry can be fast-paced, so you should be able to work efficiently under pressure.

• Experience

  0 - 1 Years

• No. of Openings

  44

• Education

  10th Pass

• Role

  Ground Hostess

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  dum dum airport