Freshers For Ground Hostess - Kolkata

A Ground Hostess (or Ground Staff) manages passenger service duties at airports, including check-in, boarding gates, and baggage handling to ensure a safe, comfortable experience. They handle ticket sales, verify documents, assist special needs passengers, and coordinate with flight crews. Key skills include, but are not limited to, exceptional customer service, multitasking, and communication.

Key Responsibilities

Passenger Handling: Greeting passengers, verifying passports/visas, issuing boarding passes, and managing boarding/deplaning.

Customer Service: Answering inquiries, resolving complaints, and assisting passengers with special needs, including unaccompanied minors.

Check-in & Baggage: Manning check-in counters, tagging luggage, and coordinating with ramp staff for baggage loading.

Safety & Security: Ensuring compliance with security protocols and guiding passengers during emergencies.

Flight Operations: Coordinating with flight crew to ensure on-time departures

Requirements & Skills

Education: A diploma or degree is often required for freshers.

Skills: Strong communication, interpersonal skills, and the ability to work under pressure.

Flexibility: Ability to work in rotational shifts, including nights.

Physical: Often requires a neat appearance (no visible tattoos).

Other: Knowledge of airport security protocols and, in some cases, a valid passport.

HR RIYA -

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  12th Pass

• Role

  Ground Hostess

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  KOLKATA