Hiring For 12th Pass Freshers - Ground Hostess

As a Ground Hostess, your main responsibility is to ensure a smooth and welcoming experience for passengers at the airport. You will interact directly with travelers, so excellent communication and customer service skills are essential.

**Key Responsibilities:**

- **Passenger Interaction:** Greet and assist passengers as they arrive, providing information about flights and airport services to help them feel supported.

- **Check-In Support:** Help passengers during the check-in process, ensuring that all necessary documents are correctly processed and luggage is handled properly.

- **Information Dissemination:** Provide accurate and timely information regarding flight schedules, boarding gates, and any delays, ensuring passengers are up to date.

- **Problem Resolution:** Address any concerns or issues raised by passengers, working to find quick solutions to enhance their travel experience.

- **Collaboration with Teams:** Work closely with other airport staff, such as security and boarding agents, to coordinate operations and facilitate efficient passenger flow.

**Required Skills and Expectations:**

- Strong communication skills are crucial, as you will interact with diverse passengers and colleagues.

- A customer-oriented attitude is essential, focusing on providing positive experiences and resolving issues effectively.

- Ability to work in a fast-paced environment is important, as the airport can be busy, especially during peak hours.

- Basic computer skills are needed for processing check-ins and managing passenger data.

- Being a team player and showing flexibility in your work schedule will contribute to overall airport operations and customer satisfaction.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  12th Pass

• Role

  Ground Hostess

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  KOLKATA