Ground Hostess Jobs For 12th Pass Freshers

As a Ground Hostess 2026 in Kolkata, you will play an important role in providing excellent customer service at the airport. This entry-level position is ideal for freshers looking to start their careers in the aviation industry.

Key Responsibilities:

1. **Passenger Assistance**: Greet and assist passengers at the airport, helping them with check-in and boarding procedures to ensure a smooth travel experience.

2. **Information Desk Support**: Provide accurate information regarding flight schedules, directions, and services available at the airport, ensuring passengers feel informed and confident during their travel.

3. **Handling Queries and Complaints**: Address passenger queries and resolve complaints in a friendly and efficient manner, maintaining a calm demeanor even in high-pressure situations.

4. **Collaboration with Team Members**: Work alongside other airport staff, including security and ground crew, to ensure seamless airport operations and safety protocols are followed.

5. **Preparing Reports**: Document and report any incidents or irregularities that occur during duty hours to maintain a safe and secure environment for passengers.

Required Skills and Expectations:

Candidates should have good communication skills and a positive attitude, enabling them to interact effectively with diverse passengers. You should be detail-oriented and organized, with the ability to multitask in a busy environment. A proactive approach to solving problems along with a willingness to learn will help you excel in this role. A completed 12th grade is necessary, and no prior experience is required.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  12th Pass

• Role

  Ground Hostess

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  KOLKATA