Hiring Fresher - Ground Hostess - Bokaro

Key responsibilities:

1. Greet and assist passengers at the airport: As a ground hostess, you will be responsible for welcoming passengers, providing necessary information, and directing them to the appropriate areas within the airport.

2. Assist with check-in procedures: You will help passengers with check-in procedures, including issuing boarding passes, tagging luggage, and ensuring compliance with security regulations.

3. Manage boarding and disembarkation processes: You will oversee the boarding and disembarkation processes, ensuring that they are carried out efficiently and according to airline regulations.

4. Handle passenger inquiries and complaints: It will be your responsibility to address passenger inquiries, resolve complaints, and provide exceptional customer service throughout their airport experience.

5. Coordinate with ground staff and other airport personnel: You will collaborate with ground staff, airline crew, and other airport personnel to ensure smooth operations and passenger satisfaction.

Required skills and expectations:

- Excellent communication and interpersonal skills

- Ability to work efficiently in a fast-paced environment

- Strong customer service orientation

- Attention to detail and problem-solving skills

- Willingness to work flexible hours, including evenings, weekends, and holidays

- Ability to remain calm and composed under pressure

- Basic computer skills for check-in procedures and passenger information management.

• Experience

  0 - 1 Years

• No. of Openings

  55

• Education

  10th Pass

• Role

  Ground Hostess

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata