Hiring Fresher - Ground Hostess - Bokaro

key responsibilities:

1. greet and assist passengers at the airport: as a ground hostess, you will be responsible for welcoming passengers, providing necessary information, and directing them to the appropriate areas within the airport.

2. assist with check-in procedures: you will help passengers with check-in procedures, including issuing boarding passes, tagging luggage, and ensuring compliance with security regulations.

3. manage boarding and disembarkation processes: you will oversee the boarding and disembarkation processes, ensuring that they are carried out efficiently and according to airline regulations.

4. handle passenger inquiries and complaints: it will be your responsibility to address passenger inquiries, resolve complaints, and provide exceptional customer service throughout their airport experience.

5. coordinate with ground staff and other airport personnel: you will collaborate with ground staff, airline crew, and other airport personnel to ensure smooth operations and passenger satisfaction.

required skills and expectations:

- excellent communication and interpersonal skills

- ability to work efficiently in a fast-paced environment

- strong customer service orientation

- attention to detail and problem-solving skills

- willingness to work flexible hours, including evenings, weekends, and holidays

- ability to remain calm and composed under pressure

- basic computer skills for check-in procedures and passenger information management.

• Experience

  0 - 1 Years

• No. of Openings

  55

• Education

  10th Pass

• Role

  Ground Hostess

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata