ServiceNow GRC/IRM Developer

Job Description

We are seeking an experienced ServiceNow GRC / IRM Developer with strong hands-on experience in configuring and customizing ServiceNow GRC/IRM modules. The ideal candidate will have 3+ years of ServiceNow platform development experience, including at least 2 years focused specifically on implementing governance, risk, and compliance use cases through configuration, scripting, workspace development, and integrations.

This role will be responsible for designing, configuring, and developing ServiceNow GRC/IRM capabilities - including policy/control workflows, risk and issue management, and compliance evidence collection - to support end-to-end governance and audit readiness.

Roles & Responsibilities

As a Consultant / Senior Consultant, you will:

Be well versed with application deployment and configuration baselines, and understand how the application environment operates in a secure environment and how exceptions are handled during operations.

Facilitate use of technology-based tools and methodologies to continuously improve the monitoring, management, and reliability of the service.

Define the architecture and design elements for the implementation of the ServiceNow GRC solution (including data/object models, technical workflow diagrams, access control models, etc.).

Understand business requirements and define & document epics, user stories, create UI mock-ups, and take a roll-up-the-sleeves approach to make things happen.

Facilitate ServiceNow training and support the team on complex system configuration.

Collaborate with clients to resolve their business problems by translating functional requirements into technical solutions.

Own end-to-end application design, workflow configurations, and customizations.

Demonstrate sound judgment and a pragmatic approach to delivering solutions that optimize architecture activities across company needs, business constraints, and technological realities.

Key Responsibilities (GRC/IRM):

Configure and customize ServiceNow GRC/IRM modules, including Policy & Compliance, Risk Management, Audit Management, BCM, TPRM, and CCM.

Develop and customize IRM Workspaces, Portals, forms, dashboards, and reports.

Build and maintain client-side and server-side scripts, including Business Rules, UI Policies, and Script Includes.

Integrate ServiceNow with external systems using REST and SOAP APIs.

Perform system administration activities, including configuration changes, user support, and upgrades.

Work closely with stakeholders to understand business, risk, and compliance requirements.

Support governance: audit-ready evidence, change/release management, documentation/runbooks, and role-based access controls.

Optional Responsibilities (Other use cases):

Support SecOps modules such as Security Incident Response (SIR) and Vulnerability Response (VR).

Key Requirements

Required Qualifications:

3-8 years of ServiceNow development experience.

Hands-on experience with ServiceNow GRC/IRM modules.

Strong scripting experience using JavaScript and ServiceNow APIs.

Experience in workspace and portal development.

Exposure to API-based integrations.

Understanding of risk, compliance, audit, and regulatory concepts.

Preferred / Nice to Have:

ServiceNow CSA (Mandatory), CAD, and GRC/IRM-related CIS certifications.

Scripting (ServiceNow JavaScript), performance tuning, and large-scale data ingestion.

Core Skills:

ServiceNow GRC/IRM, CMDB, Flow Designer / Integration Hub, integrations, reporting/dashboards, stakeholder coordination, strong communication and presentation skills.

• Experience

  3 - 8 Years

• No. of Openings

  50

• Education

  Graduate (B.Tech/B.E)

• Role

  Grc Developer

• Industry Type

  Other

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Contractor

• Work Location Type

  Work from Home