about us :
we believe that exceptional travel experiences should be accessible to everyone without
compromise. whether you’re travelling with friends, family or are a solo adventurer seeking
new horizons, we offer a stay that is affordable, eco-conscious, and truly unforgettable. we
have one property operational and plan to open 5 more in the next 2 years. for more
information, kindly visit https://
role: front office assistant / associate
location: tapovan, rishikesh
compensation structure: salary + accommodation + food
role & responsibilities (indicative):
o register guests and assigns rooms. accommodates special requests whenever
possible.
o assist in pre-registration and blocking of rooms for reservations.
o adhere to proper credit, check- cashing, and cash handling policies and procedures.
o understand room status and room status tracking.
o understand room locations, types of rooms available, and room rates as well as the
activities and services of the property.
o present options and alternatives to guests and help in making choices.
o use suggestive selling techniques to sell rooms and to promote other services of the
hotel.
o coordinate room status updates with the housekeeping department by notification
housekeeping of all checkouts, late checkouts, early check-ins, special requests, and
day use rooms.
o maintains guest room key storage and supervise access to safe deposit boxes/rooms.
o perform cashier related functions like posting charges to guest accounts, raising paid
out's, currency exchange,
o work closely with the housekeeping department in the keeping room status reports up
to date and coordinates requests for maintenance and repair work.
o understand and perform all safety and emergency procedures.
o maintain the cleanliness and neatness of the front desk area.
background :
o 1-5 years of relevant experience in the hospitality industry playing similar roles.