passgo international is most trusted and fastest growing service providers in india. - greet and welcome guests: as a front desk executive, you will be the first point of contact for all guests. it is essential to greet them warmly and make them feel welcome upon their arrival.
- answer and direct phone calls: you will be responsible for handling incoming calls and directing them to the appropriate department or individual. clear communication skills are necessary for this task.
- manage reservations and bookings: you will need to assist guests with booking rooms, scheduling appointments, and making reservations accurately and efficiently.
- handle customer inquiries: respond to customer inquiries and provide information about the company's products or services. good customer service skills are crucial for this role.
- maintain a clean and organized workspace: keep the front desk area tidy and organized at all times. this includes managing paperwork, filing, and other administrative tasks.
required skills and expectations:
- excellent communication skills: you should be able to communicate effectively with guests, colleagues, and management.
- strong organizational skills: you must be able to multitask, prioritize tasks, and handle multiple responsibilities simultaneously.
- customer service-oriented: a friendly and helpful attitude towards guests is crucial in this role.
- proficient in microsoft office: basic knowledge of microsoft word, excel, and outlook is required for various administrative tasks.
- professional appearance: as the face of the company, a neat and professional appearance is essential.
we are not immigration agent or visa agents , we are career service providers ,