- greet and welcome guests: the front desk executive will be responsible for greeting and welcoming guests as they arrive at the office.
- answer phone calls and emails: responding to phone calls and emails in a professional and timely manner is a key responsibility of the front desk executive.
- manage appointments: the front desk executive will be in charge of managing appointments and scheduling meetings for staff members.
- handle check-ins and check-outs: ensuring a smooth check-in and check-out process for guests staying at the office.
- maintain a tidy and organized front desk area: keeping the front desk area clean and organized at all times.
required skills and expectations:
- good communication skills: the ability to communicate effectively with guests, colleagues, and management is essential for this role.
- hard-working: the front desk executive should be diligent and hard-working to handle multiple tasks efficiently.
- professionalism: maintaining a professional demeanor at all times, both in person and over the phone.
- punctuality: being on time and reliable for scheduled shifts and appointments is crucial for this role.
- ability to work well under pressure: handling stressful situations with grace and professionalism.