- Greet and welcome guests: The front desk executive will be responsible for greeting and welcoming guests as they arrive at the office.
- Answer phone calls and emails: Responding to phone calls and emails in a professional and timely manner is a key responsibility of the front desk executive.
- Manage appointments: The front desk executive will be in charge of managing appointments and scheduling meetings for staff members.
- Handle check-ins and check-outs: Ensuring a smooth check-in and check-out process for guests staying at the office.
- Maintain a tidy and organized front desk area: Keeping the front desk area clean and organized at all times.
Required Skills and Expectations:
- Good communication skills: The ability to communicate effectively with guests, colleagues, and management is essential for this role.
- Hard-working: The front desk executive should be diligent and hard-working to handle multiple tasks efficiently.
- Professionalism: Maintaining a professional demeanor at all times, both in person and over the phone.
- Punctuality: Being on time and reliable for scheduled shifts and appointments is crucial for this role.
- Ability to work well under pressure: Handling stressful situations with grace and professionalism.