we are seeking a dynamic and customer-oriented front office executive to join our team. as the first point of contact for our organization, you will play a crucial role in creating a positive and professional image. your responsibilities will include managing the front desk, handling administrative tasks, and ensuring smooth office operations.
responsibilities
greeting and welcoming guests: you will be the face of our company, warmly welcoming visitors, clients, and guests. your friendly demeanor and professional conduct will set the tone for their experience.
phone management: answering incoming calls, directing them to the appropriate departments, and ensuring prompt and courteous communication.
appointment scheduling: efficiently manage appointments, meetings, and events. confirm schedules and maintain an organized calendar.
administrative support: assist with various administrative tasks, including filing, data entry, and maintaining office supplies. keep files and records updated as needed.
mail handling: sort and distribute incoming mail. prepare outgoing mail items such as envelopes or packages.
office equipment operation: operate office equipment like photocopiers and printers.
bookkeeping and invoicing: maintain accurate records of financial transactions and issue invoices when necessary.
meeting minutes and dictations: record meeting minutes and take dictations as required.
inventory management: regularly assess office supplies and place orders as needed.
qualifications
education: bachelor’s degree or equivalent.
experience: previous experience in a similar role is preferred.
skills:
good communication and interpersonal skills.
proficiency in using office software (., microsoft office suite).
organizational abilities and attention to detail.
customer-centric approach.
problem-solving skills.
ability to handle complaints and provide reliable information.