 Managing Staff
 Finding new ways to improve the store
 Meeting customer demand
 Managing stock levels and making key decisions about stock control
 Analyzing sales figures and forecasting future sales volumes to maximize profits
 Using information technology to record sales figures and for data analysis and forward
planning
 Dealing with staffing issues: interviewing potential staff; conducting appraisals and
performance reviews; and providing or organizing training and development
 Making sure that customer service and health and safety are met
 Responding to customer complaints and comments
 Promoting the organization locally by liaising with local schools
 Attending and chairing meetings
 Maintaining awareness of market trends in the retail industry
 Initiating changes to improve the business