A Flight Attendant's primary responsibility is to ensure the safety, comfort, and well-being of passengers during flights. They perform safety demonstrations, assist passengers with special needs, serve meals and beverages, and handle emergencies. They also provide excellent customer service, greet passengers, and assist with various in-flight tasks.
Here's a more detailed breakdown of the job:
Key Responsibilities:
Passenger Safety: Conduct safety checks, demonstrate safety procedures, and ensure all passengers follow safety guidelines.
Customer Service: Greet passengers, assist with seating, and respond to their requests.
In-flight Service: Serve meals, beverages, and duty-free goods.
Emergency Response: Respond to emergency situations, administer first aid, and guide passengers during evacuations.
Cabin Management: Maintain the cabin in a clean and organized manner, inspect safety equipment, and ensure adherence to airline policies.
Reporting: Prepare and submit flight reports, including any incidents or passenger feedback.
Communication: Maintain clear and effective communication with passengers and the flight deck crew.
Coordination: Collaborate with other flight attendants and ground staff to ensure smooth operations.