a field sales engineer who is also a furniture expert bridges the gap between complex furniture solutions (., modular systems, custom designs for commercial spaces) and customer needs, using a combination of technical knowledge and sales skills. this role is common in companies that provide highly customizable or technical furniture solutions.
consulting and needs analysis: meet with clients (., architects, interior designers, business owners) to understand their specific needs, technical requirements, space constraints, and budget.
technical product expertise: serve as the go-to expert on the company's furniture products, materials, production techniques, and technical specifications, including customized joineries or fittings.
solution development & presentation: collaborate with internal design and engineering teams to plan and modify products or services to meet customer needs. prepare and deliver technical presentations and product demonstrations, often using software like autocad or 3d modeling tools, to showcase the proposed solutions.
sales and negotiation: generate new leads, work with the sales team to secure and renew orders, negotiate pricing and contract terms, and achieve sales targets.
project coordination: work closely with the customer and production teams to ensure the proposed furniture designs meet production requirements and customer expectations, and assist with delivery and installation arrangements.
post-sales support and relationship management: provide after-sales support, troubleshoot any problems with installed products, and maintain strong, long-lasting customer relationships to ensure satisfaction and identify future business opportunities.
market feedback: gather insights from the market and customers and communicate them to the product development and marketing teams to help improve offerings and stay updated on industry trends
- bike mandatory