Research Executive (Freshers) Mumbai

About the Role:

We are looking for a detail-oriented and articulate Tele-Research Executive to join our market research team.

This role involves conducting structured telephone interviews and surveys with target respondents across

various sectors. No sales or cold calling involved – this is strictly research-focused.

Key Responsibilities:

• Conduct telephonic interviews using structured questionnaires.

• Make outbound calls to potential customers and gathering information about our project related. (No

sales)

• Follow up on leads and set up appointments with team & backend checks of respondent.

• Vendor Management.

• Collect accurate and unbiased data from respondents.

• Ensure surveys are completed within the set timeline and quality standards.

• Maintain proper documentation and update records in the system.

• Report findings and escalate any issues to the supervisor in a timely manner.

Requirements:

• Fluent in English (verbal and written) – mandatory.

• Proficiency in [mention local language(s), ., Hindi / Marathi / Tamil / Bengali, etc.] – mandatory.

• Excellent communication and listening skills.

• Prior experience in tele calling, customer service, or market research preferred.

• Basic computer skills (MS Excel, Google Sheets, data entry).

• Ability to follow scripts and instructions accurately.

• Patience, professionalism, and a neutral tone while handling respondents.

Educational Qualification:

• Minimum: 12th Pass / Graduate (Any stream).

• 0-3 years of experience in tele calling or related field (market research).

What We Offer:

• Fixed working hours (No rotational shifts).

• Supportive team and training provided.

• Opportunity to gain experience in the growing field of market research.

• Performance-based incentives (if applicable).

• Office Working days & Time: Mon to Sat am to pm (alternate Sat weekly off)

Note:

• This is a non-sales role. No targets, no pitching, no upselling.

• Candidates must be comfortable with outbound calling for research purposes.

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  12th Pass

• Role

  Tele Research Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  421 4th Floor Goldcrest Business Park Opp Shreyas Cinema LBS Marg Ghatkopar West Mumbai 400086