ERP Developer

Role & Responsibilities:

ï‚· Manage large amounts of incoming phone calls

ï‚· Prepare and deliver appropriate demos on products and services

ï‚· Identify selling possibilities and evaluate customer needs of software and other IT

services

ï‚· Build sustainable relationships and trust with customer accounts through open and

interactive communication

ï‚· Handle customer complaints, provide appropriate solutions and alternatives within the

time limits; follow up to ensure resolution

ï‚· Keep records of customer interactions, process customer accounts and file

documents

ï‚· Take the extra mile to engage customers

ï‚· Installation of software

ï‚· Implementation of software, printer, barcode.

ï‚· Provide training to the client.

ï‚· Manual testing of software if needed

Requirement:

ï‚· Basic knowledge of accountancy

ï‚· Proven 2-3 years of experience as a Client Service Representative

ï‚· Strong phone contact handling skills and active listening

ï‚· Excellent communication and presentation skills

ï‚· Ability to multi-task, prioritize, and manage time effectively

ï‚· Experience using Microsoft Office tools (Excel, Word)

• Experience

  2 - 6 Years

• No. of Openings

  10

• Education

  Graduate

• Role

  ERP Developer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office