key responsibilities:
technical service & repair
diagnose and troubleshoot: perform advanced diagnostics, troubleshooting, and root cause analysis on complex electronic systems, devices, and circuit boards to identify malfunctions.
repair and calibration: execute on-site and in-house repairs, component replacement, and system adjustments, using specialized diagnostic tools, testing equipment (., dvms), and technical manuals/schematics.
preventive maintenance: conduct scheduled preventive maintenance and routine inspections to maximize equipment reliability and minimize downtime for clients.
installation and commissioning: install, configure, and commission new electronic equipment and systems at customer sites, ensuring seamless integration and functionality.
technical documentation: interpret and utilize complex engineering diagrams, schematics, blueprints, and technical manuals for diagnostics and repair procedures.
customer support & training
client communication: serve as the primary technical point of contact for clients, effectively communicating complex technical information, repair status, and solutions clearly and professionally.
technical guidance: provide training, technical assistance, and guidance to end-users on the proper operation, maintenance procedures, and troubleshooting of their electronic equipment.
issue resolution: manage customer expectations and ensure timely resolution of all service issues to achieve high customer satisfaction.
operations & compliance
reporting: accurately and promptly document all service activities, repairs performed, performance tests, and customer interactions in service management systems and technical reports.
inventory management: manage and maintain an inventory of spare parts and tools, and judiciously order replacements through strong technical expertise.
safety & compliance: ensure all work adheres strictly to company policies, safety protocols, and industry regulations (., esd, ipc, osha, iso standards).
collaboration: work collaboratively with sales, engineering, and product development teams to provide feedback, resolve complex issues, and support product enhancements.
Experience
1 - 4 Years
No. of Openings
1
Education
B.E [Electronics/Telecommunication]
Role
Electronics Service Engineer
Industry Type
Engineering / Cement / Metals
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery