As an E Commerce Executive, you will play a vital role in supporting the online sales operations of the company. You will be responsible for managing product listings, assisting with order fulfillment, and ensuring a smooth online shopping experience for customers.
**Key Responsibilities:**
- **Manage Online Product Listings:** Create and maintain accurate product descriptions, images, and pricing on the e-commerce platform to attract customers and drive sales.
- **Order Processing:** Monitor orders from placement to fulfillment, ensuring timely dispatch and addressing any issues that may arise during the process.
- **Customer Support:** Provide responsive assistance to customer inquiries via email or chat, helping resolve issues related to orders, returns, and product information.
- **Inventory Management:** Keep track of stock levels and coordinate with the inventory team to ensure products are available for sale and avoid any stockouts.
- **Market Research:** Analyze competitors and market trends to identify opportunities for product improvement or new features that can enhance sales.
**Required Skills and Expectations:**
Candidates should possess strong communication skills, both written and verbal, to effectively interact with customers and team members. Basic knowledge of e-commerce platforms and digital marketing practices is beneficial. Attention to detail is crucial for managing product information and order processing accurately. Familiarity with data entry and online sales processes would be an advantage. A proactive attitude and willingness to learn are essential, as you will be working in a fast-paced environment. Female candidates with a minimum qualification of a Bachelor’s degree are preferred for this role.
Experience
0 - 1 Years
No. of Openings
20
Education
Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BHM, Professional Degree, Certificate/Diploma/Others)
Role
E Commerce Executive
Industry Type
Export / Import / Trading
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
202, 2nd floor, Plot No : 468, North Avenue, 100 Feet Rd, Chanda Naik Nagar, Madhapur, Hyderabad, T