key roles & responsibilities:
· the candidate will be responsible to ensure enhancements of productivity, utilization management and overall profitability in the hospitality operations.
· he/she will be responsible for spearheading the development, communication and implementation of effective growth strategies spelt out by the ceo
· he/she will be required to provide management oversight for the development of high quality, cost-effective and integrated clinical services.
· lead and direct timely execution of new hospital projects and initiatives under the university.
· establish & maintain budgetary control and ensure cost optimization across all functions of the support services.
· monitor budgets, forecasts & operational plans to ensure that the yearly targets exceed and revenue maximization opportunities are focused upon capitalized.
· overseeing strong workforce development through recruitment and retention, training and development, employee satisfaction and engagement, maximizing the growth potential of employees and strong succession planning.
· establish accountability and ownership of deliverables for the general managers of support services reporting to him/her.
· closely monitor and oversee the functioning of outsourced services like security, housekeeping, and biomedical waste management ensuring that they are up to mark.
· closely monitor the functioning of hospitality services, profitability and food safety.
· liaison with different government and regulatory agencies in order to procure and update various licenses of the hospital.
· to ensure that quality nursing services are delivered by working with the chief nursing officer. handle nursing-related grievances, fix nursing manpower annually and be part of the nursing committee meetings.
· lead the nabh quality initiatives of the hospital in conjunction with asst dean-clinical excellence and accreditation. work with different stakeholders to ensure