Digital Marketing Professional, with 6+ years of experience with leading Digital & CLM.
Brief Summary:
• Educational Background: MBA
• Currently associated with a leading Digital First organization, should be able to leads CLM Capability Building for next-gen data insighting, targeting & communication.
• The candidate handles organization's pan-India digital communication to >300mn own users, catering to all lines of businesses, via all key digital communication channels.
• Launched innovative digital tools enabling enhanced data-led insighting, segmentation & targeting, which resulted in business growth Pan India.
• Key result areas include overall aspects of performance marketing, Customer Acquisition & Retention, Cross-selling and New Product Development.
• Leading a team of 5 team members and 40 off-roll members to achieve the above.
Achievements:
• Led Target user communication across all channels - Push, WhatsApp, SMS.
• Contributed directly to an increase of >10% average revenue per user & >5% in additional services per user, FY 23-24.
• Improved Channel metric - 2X increase in top of funnel CTR (Click through rate ratio) and increase in bottom funnel conversion FY 23-24.
• The brand campaign conceptualized by candidate helped to increase CTB (click to buy ratio)
Digital Presence & Social Media Management
• Oversee school digital presence across:
o Website
o Instagram
o Facebook
o YouTube
o Wikipedia
• Plan and implement monthly content strategy.
• Ensure brand alignment across platforms.
• Track engagement and share monthly performance reports.
3. Marketing & School Collateral Development
Marketing & Admissions Collateral
Develop and coordinate design of outreach and admissions materials, including:
• Hoardings & billboards
• Admissions open posters
• Event posters & banners
• Flyers & pamphlets
• Brochures & prospectuses
• Campaign visuals & promotional creatives
• Social media campaign creatives