Looking For Desktop Support Engineer

NewWave Computing Pvt. Ltd.

Requirement:

A. What we are looking for :

1. A person who has experience in replacing spares like motherboard, LCD on Laptops that belong to either of Lenovo/Dell/HP

2. A Person willing to travel to different customer locations to carry out the service

3. A Person willing to learn new technologies and prepared to become an Subject Matter Expert.

B. Certifications: Certifications on either of the following is preferred and has an added weight age

1. Hardware and Networking Certification

2. Certification on PC diagnosis and Spare Replacements

C. Experience: 1 to 2 years

Products that you would be working on:

1. Lenovo Laptops & Desktops

2. Dell Laptops & Desktops

3. HP Laptops & Desktops

4. Microsoft Surface Products

Responsibilities: Your day-to-day activities and responsibilities are defined as below

What you would do:

1. Deploy Tools and run them to analyze the problems in the PCs

2. Make recommendations on what Spares to be replaced/procured

3. Replace Spares inside the Laptops/Desktops

4. Install Windows Operating Systems

5. Participate in Discussions with the customer jointly with the Business team and provide necessary clarifications

Experience : 1 - 2 Years

No. of Openings : 1

Education : B.Tech/B.E

Role : Desktop Support Engineer

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India