Responsibilities:
- Onboard new clients and Provide customer service/query resolution for UK Dentists via Whatsapp/email.
- Review digital files (STL) made by our partner lab in India
- Work with our partner labs to ensure that all work is completed to our high standards
- Keep up-to-date with the latest CAD/CAM technology and techniques
- Collaborate with the rest of the team to continuously improve our processes
- uploading and downloading files from different portals and managing workflow of digital dental designs
- Provide and resolve administrative issues like billing, new account setup etc
Requirements:
At least 2 years of experience in CAD/CAM technology
Must have a qualification from a dental institute
Strong attention to detail
Experience with exocad or other dental design software
Customer service skills
Good English communication skills
This is a full-time position based in Bali Nagar, New Delhi, India.