- Oversee and manage delivery operations: The Delivery Director is responsible for overseeing and managing the day-to-day delivery operations, ensuring timely and efficient delivery of goods to customers.
- Develop delivery strategies: The Delivery Director will develop delivery strategies to optimize routes, improve delivery times, and reduce overall costs.
- Monitor delivery performance: The Delivery Director will monitor delivery performance metrics, such as on-time delivery rates and customer satisfaction, and take corrective actions when necessary.
- Train and supervise delivery staff: The Delivery Director will train and supervise delivery staff, ensuring they adhere to company policies and procedures and provide excellent customer service.
- Maintain delivery vehicles: The Delivery Director will ensure that delivery vehicles are well-maintained and serviced regularly to prevent breakdowns and delays in deliveries.
- Strong communication skills: The ideal candidate should have strong communication skills to effectively interact with delivery staff, customers, and other team members.
- Ability to work under pressure: The Delivery Director should be able to work under pressure and handle multiple tasks simultaneously in a fast-paced delivery environment.
- Knowledge of local area: Since the role involves delivering goods locally, the candidate should have good knowledge of the local area and be able to navigate efficiently.