- oversee and manage delivery operations: the delivery director is responsible for overseeing and managing the day-to-day delivery operations, ensuring timely and efficient delivery of goods to customers.
- develop delivery strategies: the delivery director will develop delivery strategies to optimize routes, improve delivery times, and reduce overall costs.
- monitor delivery performance: the delivery director will monitor delivery performance metrics, such as on-time delivery rates and customer satisfaction, and take corrective actions when necessary.
- train and supervise delivery staff: the delivery director will train and supervise delivery staff, ensuring they adhere to company policies and procedures and provide excellent customer service.
- maintain delivery vehicles: the delivery director will ensure that delivery vehicles are well-maintained and serviced regularly to prevent breakdowns and delays in deliveries.
- strong communication skills: the ideal candidate should have strong communication skills to effectively interact with delivery staff, customers, and other team members.
- ability to work under pressure: the delivery director should be able to work under pressure and handle multiple tasks simultaneously in a fast-paced delivery environment.
- knowledge of local area: since the role involves delivering goods locally, the candidate should have good knowledge of the local area and be able to navigate efficiently.