Walk-in | Opening For Debt Collection Executive

We are looking for a Debt Collection Executive to join our on-site team in Bengaluru. This is a full-time role focused on a US-based debt collection process, requiring professionals who can engage with customers, recover outstanding balances, negotiate payment solutions, and adhere to industry regulations while maintaining professionalism and customer satisfaction.

Key Responsibilities:

Contact customers via phone and to follow up on outstanding payments.

Discuss and negotiate appropriate repayment plans based on customers' financial situations.

Accurately record customer interactions, agreements, and updates in the system.

Ensure compliance with Fair Debt Collection Practices Act (FDCPA) and other US debt collection regulations.

Escalate unresolved cases requiring legal action or further intervention.

Meet collection targets while providing a professional and respectful customer experience.

Work collaboratively with internal teams to address account discrepancies and customer concerns.

Required Skills & Qualifications:

Experience: At least 1 year of experience in International debt collection, preferably handling US-based accounts.

Communication: Strong verbal and written English skills.

Negotiation Skills: Ability to effectively persuade and assist customers in settling their debts.

Technical Skills: Proficiency in CRM systems, dialers, and Microsoft Office.

Regulatory Knowledge: Familiarity with US debt collection laws.

Problem-Solving: Ability to address objections and find effective solutions.

Flexibility: Willingness to work in the US Shift, aligning with American time zones.

• Experience

  2 - 8 Years

• No. of Openings

  60

• Role

  Debt Collection Executive

• Industry Type

  IT-Hardware & Networking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Walk-in interview location

  #50, Vinay Arcade, 3rd Floor, Above Canara Bank, KH Road, ShantiNagar